Hidden fees. Delayed shipments. Zero communication. You're stuck in a toxic relationship with a forwarder who doesn't give a damn about your business. Meanwhile, your competitors are shipping faster and cheaper—and you're watching your margins disappear.
Every day, the same nightmare. And it's costing you REAL money:
The quote was $3,000. The invoice? $4,700. "Oh, we forgot to mention the fuel surcharge, documentation fee, port congestion fee, admin fee, breathing fee..." You're getting nickel-and-dimed to death, and there's nothing you can do because your shipment is already on the water.
It's been three weeks. ZERO updates. Your inventory is empty. Customers are canceling orders. You're hemorrhaging revenue. Meanwhile, your forwarder's phone goes straight to voicemail. Again. They promised 20 days. It's been 45. Your business is on fire while they're on vacation.
Email sent. No response. Call? Voicemail. WhatsApp? Read at 9:47am—no reply. It's like they're running a witness protection program for freight forwarders. God forbid there's an actual problem—you'll find out when customs calls YOU directly because your forwarder ghosted them too.
Your shipment is stuck in customs. Why? Because your forwarder's intern filled out the HS code wrong. Now you're paying demurrage fees—$150 per day while they "figure it out." Oh, and you'll need to hire a customs broker because they can't fix their own mistake. That'll be another $800, please.
You're not their priority. You're shipment #4,837 in a spreadsheet. They have 6,000 other customers and zero incentive to care about YOUR business. They got paid the moment your cargo left port. Whether it arrives on time? Whether you go bankrupt? Not their problem. It's time to work with people who actually give a damn.
See the difference. Feel the rage. Make the switch.
Still think all freight forwarders are the same?
Get a Real QuoteWe do one thing: get your products from China to your customers—on time, on budget, without the drama. Here's exactly what you get:
Save up to 40% with our optimized sea freight routes. Full container loads (FCL) for large shipments or less-than-container (LCL) for smaller volumes.
When speed matters, our air freight gets your products delivered in 3-7 days. Perfect for urgent orders and high-value goods.
Navigate import regulations effortlessly. Our customs experts handle all documentation and ensure your cargo clears without delays.
Store your inventory in our Shenzhen facility. We'll handle quality checks, repackaging, and distribution to multiple destinations.
Completely hands-off shipping. We pick up from your Chinese supplier and deliver directly to your warehouse or customer's door.
Protect your shipment with comprehensive cargo insurance. Up to $5M coverage for damage, loss, or theft during transit.
Four easy steps to get your products moving—without the complexity.
Fill out our simple form with your shipment details. We'll analyze your requirements and provide a detailed, transparent quote within 48 hours—no hidden fees.
Happy with the price? Book instantly through our platform. We'll assign a dedicated shipping expert to your account and handle all the paperwork.
Sit back and relax. We coordinate pickup, manage customs clearance, handle documentation, and keep you updated every step of the way with real-time tracking.
Your cargo arrives on time, exactly as expected. No surprises, no delays, no stress. Just smooth, reliable delivery that keeps your business moving.
2,000+ businesses ditched their old forwarders and never looked back. Your turn.
Get Your Free Quote NowWe're not just another freight forwarder—we're your shipping partner.
Wild concept, right? No "surprise" fees showing up 3 weeks later. No mysterious charges that nobody can explain. We tell you EXACTLY what it costs upfront, line by line. If we quote $3,000, you pay $3,000. Period.
You'll get a real person with a real name who actually answers when you call. Not a ticket number. Not a generic support@email.com. A human being who learns your business, responds within hours, and fixes problems BEFORE you even know they exist.
Crazy idea: you should know where your $50K shipment is at all times. Real-time tracking. Automatic updates. No calling us 47 times asking "where is it?" You'll get notifications before you even think to ask.
With offices in Shenzhen (China's logistics hub) and Limerick (Ireland's gateway to EU), we're positioned to serve your business efficiently across continents.
Our optimized routes and carrier relationships mean your cargo arrives 15-20% faster than industry average. Speed without compromise on cost.
We've cleared 50,000+ shipments through customs. Our documentation is flawless, minimizing delays and ensuring compliance with all regulations.
Shipments don't have emergencies between 9-5 on weekdays. They break at 11pm on Saturday. That's why we're available 24/7. Phone, email, WhatsApp. When shit hits the fan, we're there. Not on Monday. NOW.
Not those fake "volume discounts" where you need to move 1,000 containers to save 2%. Real discounts that actually matter. The more you ship, the better your rates get. And we don't make you beg for them.
No hidden fees. No "admin charges." No bullshit. This is the REAL price—what you see is what you pay:
This is the REAL price. Port handling? Included. Documentation? Included. Basic insurance? Included. No "admin fees" magically appearing later. No fuel surcharges from 3 months ago. This is what you pay. Period. (Final rate depends on your specific dimensions/destination—but we'll tell you that upfront, not after your cargo ships.)
Real businesses. Real savings. Real talk about ditching their old forwarders:
"Our old forwarder was robbing us blind. Every shipment came with 'surprise fees' that magically appeared AFTER we'd already paid. Switched to SmartShipChina and saved $15K in THREE MONTHS. Oh, and they actually answer their damn phone."
"I used to spend 3 hours a week chasing down shipment updates. Now I just open the app. My account manager Lisa catches problems BEFORE they become disasters. Last week she rerouted a shipment around a port strike I didn't even know about. She saved my ass."
"We move 20+ containers monthly. Our old forwarder treated us like we were doing THEM a favor. SmartShipChina gave us volume discounts that actually make sense, and our transit times dropped from 35 days to 17. That's real money back in our pockets."
"Our previous forwarder screwed up customs docs on 4 out of 10 shipments. FOUR. We were paying demurrage fees like clockwork. Switched to SmartShipChina—not ONE customs delay in 8 months. They actually know what they're doing."
"Major client needed product in 5 days or they'd cancel a $200K order. Our old forwarder said 'impossible.' Called SmartShipChina at 10pm, cargo was on a plane the next morning, delivered in 4 days. They literally saved our biggest account."
"Left one of the 'big' forwarders who treated us like garbage. Best decision ever. SmartShipChina costs 30% less, responds 100x faster, and actually fixes problems. Called them at midnight once with an emergency—got a callback in 15 minutes. Unreal."
Here are the questions everyone asks. Honest answers only:
48 hours max. Usually sooner. And when we say "detailed," we mean EVERY line item spelled out. Not some vague number that'll double by invoice time. Need it faster? Call us—we've turned quotes around in 2 hours when it's urgent.
We need: origin and destination addresses, cargo dimensions and weight, type of goods (for customs classification), preferred shipping method (air/ocean), and desired delivery timeframe. The more details you provide, the more accurate your quote will be.
Yes. And we're damn good at it. We handle every piece of paperwork, get your HS codes right the FIRST time, calculate duties accurately, and deal with customs directly. 15+ years of experience means we've seen every possible customs scenario—your shipment won't get stuck.
REALLY. No hidden fees. None. Zero. The quote you get is the price you pay. We include everything: port fees, docs, insurance, clearance. If something COULD cost extra (like premium insurance you ASK for, or a sudden government tariff nobody saw coming), we tell you BEFORE it happens. We're not playing the surprise invoice game.
You'll receive a unique tracking number and access to our online portal where you can see your shipment's location and status 24/7. You'll also get automatic email and SMS notifications at key milestones (pickup, departure, customs clearance, delivery).
All shipments include basic cargo insurance. If you've purchased additional coverage, our claims process is straightforward: report the issue immediately, provide documentation and photos, and we'll work with the insurance provider to resolve your claim quickly. We handle 95% of claims within 14 days.
Yes! We can arrange pickup from your supplier in China and delivery directly to your warehouse or business location. This all-inclusive service eliminates coordination headaches and gives you one point of contact for the entire journey.
We don't have a strict minimum. For very small shipments (under 0.5 CBM), we recommend our LCL (consolidated) service. For larger volumes, FCL containers are more cost-effective. Contact us regardless of size—we'll find the most economical solution for you.
We ship to over 150 countries worldwide. Our strongest routes are China to Europe (especially Ireland, UK, Germany), North America (USA, Canada), and Australia. If your destination isn't listed, contact us—we likely serve it or can arrange reliable partners.
Simply fill out our quote request form below, email us at quotes@smartshipchina.com, or call our Shenzhen office at +86 755 1234 5678. We'll respond within 24 hours and get your shipment moving.
Fill this out and we'll show you—in black and white—exactly how much you're getting screwed by your current forwarder. Takes 2 minutes. Zero obligation. Just the truth.
+86 755 1234 5678
quotes@smartshipchina.com
Futian District, Shenzhen, China
+353 61 234 567
eu@smartshipchina.com
Limerick, Ireland
Every day you stick with your current forwarder is money down the drain. Hidden fees. Delays. Lost sales. How much is this costing you? $5K/month? $10K? More? Get a quote right now and see what you SHOULD be paying. No obligation. Just reality.
Get Your Free Quote NowIf we quote $3,000 and charge you $3,001, the shipment's free. That's our guarantee.